15:30 AEDT Sun Apr 1 2012
By David Meddows, ninemsn
A Sydney family who are trapped by floodwaters in Fiji's Shangri La hotel say guests are being told to use water sparingly after being stuck for nearly three days.
Helen and Michael Geirhos, from Kings Langley, are holed up in the hotel with Terese Donachie and Bill Bruce, together with four children.
The family had planned to leave on 30 March but have not been able to get to the airport to fly home.
Mrs Geirhos has told of a lack of communication from hotel staff, leaving the group unsure of what action to take.
"We can move around, but we have been given no instructions," she told ninemsn.
"No announcements, only signs in the lobby telling us to stay put.
"Nadi is operating but we can't get there," she added.
Are you stranded, or do you know some who is stranded in the Fiji floods? Let us know by sending an email to news.feedback@ninemsn.com.au
The lack of access to the hotel has guests concerned about the ongoing supply of drinking water and fresh food.
But the hotel has said they are in constant communication with the Fijian government and will have supplies dropped in if necessary.
Michael Monks, the hotel's general manager, denied their was immediate concern for the welfare of his guests, but conceded they had asked for people to be careful with their water usage.
The Department of Foreign Affairs and Trade has set up a consular crisis centre after it was revealed a number of Australian are stranded in Fiji following the recent damaging floods.
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